Terms & Conditions - Walfar

Review Walfar's Terms of Use to understand the rules and guidelines for using our services.

1. Buy-Sell Policy

At WALFAR, we are committed to providing our customers with high-quality products and services. All purchases made through our platform are subject to our terms and conditions. Please review the product details carefully before placing your order.

2. Delivery Time

We aim to deliver all orders within the estimated delivery time mentioned during checkout. Standard delivery times may vary based on the location and shipping method chosen. In case of delays, we will notify you promptly and provide updates regarding your order status.

3. Refunds

Refunds are applicable under the following conditions:

• If the product is damaged or defective upon delivery.
• If the wrong product was delivered.
• If the order is canceled before shipment.

Refunds will be processed within 7-10 business days of approval. The amount will be credited to your original payment method or account.

4. Returns

Products can be returned within 7 days of delivery if they meet the following criteria:

• The product is unused and in its original packaging.
• Proof of purchase is provided.
• The product was not marked as "non-returnable" during purchase.

To initiate a return, please contact our customer support team at [email protected].

5. After-Sales Service

We offer reliable after-sales service for our products. For any issues related to installation, maintenance, or troubleshooting, please reach out to our support team. Service charges may apply for certain after-sales services.

6. Contact Us

If you have any questions about our Refund Policy, feel free to contact us:

• Email: [email protected]
• Phone: +880 9697-649445, +880 1558-957083
• Address: Khilgaon, Dhaka -1219